Whether you’re a small business or Fortune 500, we’re dialed in, 24/7, on every level.
When choosing an answering service solution to provide to your patient base and staff many components should be examined. MAP has the unique ability to customize screens that are displayed to our trained agents based on your individual practices requirements. It is our objective to introduce to you the benefits of our system that include; documentation, tracking, monitoring as well as data driven reporting and messaging in a HIPAA compliant manner.
MAP’s 25+ years of experience, growth and longevity in the answering service industry highlights the quality and efficiency of our services.
We operate an ethnically diverse workplace environment that exhibits a true team spirit. Our privately held company is non-union and 100% employee-owned through an Employee Stock Ownership Plan (ESOP). Thus, all employee-owners have a vested personal interest in running and maintaining a well-balanced business that achieves high levels of customer satisfaction. We employ only the brightest, most professional agents and then train, build, recognize and reward them accordingly. By teaming with MAP Communications, you will be taking advantage of our quality service platforms and procedures that are already in place, and ones that are designed specifically for the Medical and Hospital industry.